Privacy Policy

Alpha Olympus (“Alpha Olympus,” “Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information we collect, use, maintain, and disclose.

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit alpha-olympus.com, submit a website form, communicate with us, request a consultation, purchase or use our services, or otherwise interact with Alpha Olympus.

This Privacy Policy applies to our website, forms, digital services, consultations, communications, CRM systems, automation systems, artificial intelligence services, marketing activities, and other services that reference this Privacy Policy.

1. Information We Collect

The information we collect depends on how you interact with us. We may collect the following categories of information.

Information You Provide Directly

When you complete a form, request a consultation, communicate with us, purchase services, or otherwise interact with Alpha Olympus, you may provide information such as:

• Full name
• Business or company name
• Email address
• Telephone or mobile number
• Mailing or business address
• Job title or professional information
• Business needs and challenges
• Consultation requests
• Project information
• Service preferences
• Messages and correspondence
• Customer support requests
• Information submitted through website forms
• Information provided during meetings or consultations

Business and Commercial Information

If you become a customer or prospective customer, we may collect information regarding:

• Services requested
• Services purchased
• Contracts and proposals
• Invoices
• Transaction history
• Subscription information
• Project requirements
• Customer relationship history
• Business objectives

Payment Information

When you purchase services, payment information may be processed by third-party payment processors.

Depending on the payment method, these providers may process information such as your card details, billing address, bank information, transaction amount, and payment status.

Alpha Olympus generally does not need to directly store complete payment-card numbers when transactions are processed through third-party payment providers.

Automatically Collected Information

When you visit our website or interact with our digital services, certain information may be collected automatically, including:

• Internet Protocol (IP) address
• Browser type
• Device type
• Operating system
• Approximate geographic location derived from IP address
• Referring website
• Pages visited
• Date and time of visits
• Website interactions
• Device identifiers
• Cookie identifiers
• Session information
• Advertising or analytics identifiers where applicable

2. Information Collected Through Our Website Forms

Alpha Olympus uses website forms to allow prospective customers and other users to request consultations, information, assessments, promotional offers, and services.

Information submitted through our forms may include:

• Name
• Business name
• Email address
• Telephone number
• Primary business challenge
• Lead source
• Requested offer or consultation
• Page from which the request was submitted
• Date and time of submission

Form information may be transmitted to and stored in our customer relationship management (“CRM”) and automation systems so that we can respond to your request and manage our relationship with you.

3. How We Use Personal Information

We may use personal information for legitimate business and commercial purposes, including to:

• Respond to consultation requests
• Provide requested information
• Communicate with prospective customers
• Provide products and services
• Develop proposals and recommendations
• Manage customer accounts
• Process transactions
• Provide customer support
• Schedule meetings and appointments
• Send service-related communications
• Operate our CRM and automation systems
• Personalize customer experiences
• Improve our website and services
• Analyze website usage
• Measure marketing effectiveness
• Maintain security
• Prevent fraud and abuse
• Maintain business records
• Comply with legal obligations
• Establish, exercise, or defend legal claims
• Enforce our agreements and Terms of Service

4. CRM and Automation Systems

Alpha Olympus may use customer relationship management, communications, workflow automation, scheduling, and marketing platforms to manage prospective and existing customer relationships.

Information submitted through our website may be automatically transmitted to these systems.

These systems may be used to:

• Create or update contact records
• Record form submissions
• Send confirmation messages
• Send appointment information
• Assign inquiries to team members
• Track customer communications
• Manage sales opportunities
• Automate administrative workflows

5. Artificial Intelligence and Automated Technologies

Alpha Olympus may use artificial intelligence, machine learning, generative AI, automated workflows, and similar technologies in connection with our business and services.

Depending on the service or interaction, these technologies may assist us with:

• Customer communications
• Business analysis
• Content generation
• Workflow automation
• Customer support
• Lead qualification
• Data organization
• Reporting
• Service delivery

We may use third-party AI providers when reasonably necessary to provide these functions.

6. Cookies and Similar Technologies

Our website may use cookies, pixels, tags, local storage, scripts, analytics tools, and similar technologies.

These technologies may help us:

• Operate the website
• Remember preferences
• Maintain website security
• Understand website traffic
• Measure website performance
• Understand how visitors use our website
• Improve our services
• Measure marketing effectiveness

You may be able to restrict or delete cookies through your browser settings. Disabling certain cookies may affect website functionality.

7. Analytics

We may use analytics providers to understand how users interact with our website and services.

Analytics providers may receive information such as IP addresses, device information, browser information, pages viewed, referral information, and website interactions.

8. Advertising and Marketing Technologies

We may use advertising, attribution, or marketing technologies to measure the effectiveness of our marketing campaigns.

Depending on the technologies used, these services may use cookies, pixels, or similar identifiers.

Where applicable law treats certain advertising disclosures as a “sale,” “sharing,” or targeted advertising, we will provide the rights and opt-out mechanisms required by applicable law.

9. How We Disclose Personal Information

We may disclose personal information to third parties when reasonably necessary for legitimate business purposes.

Service Providers and Contractors

We may disclose information to vendors and service providers that help us operate our business, such as:

• CRM providers
• Website hosting providers
• Cloud infrastructure providers
• Email providers
• SMS and telecommunications providers
• Payment processors
• Scheduling providers
• Analytics providers
• Artificial intelligence providers
• Automation platforms
• Cybersecurity providers
• Professional advisers
• Customer support providers

Legal and Compliance Disclosures

We may disclose information if we reasonably believe disclosure is necessary to:

• Comply with applicable law
• Respond to lawful legal process
• Respond to court orders or subpoenas
• Protect our legal rights
• Investigate fraud
• Protect the security of our systems
• Protect the safety of Alpha Olympus, our customers, or others

Business Transactions

Personal information may be disclosed or transferred in connection with a merger, acquisition, financing, restructuring, bankruptcy, sale of assets, or similar business transaction.

10. Sale of Personal Information

11. Email Communications

We may use your email address to communicate with you regarding consultations, services, appointments, transactions, support, account matters, and other business communications.

We may also send marketing communications where permitted by law.

You may unsubscribe from marketing emails by using the unsubscribe mechanism provided in the communication or contacting:

[email protected]

You may continue to receive transactional or service-related communications when reasonably necessary.

12. SMS and Telephone Communications

If you provide a telephone number and separately consent where required, Alpha Olympus may communicate with you by telephone or text message.

Communications may include consultation confirmations, appointment reminders, service information, customer support, follow-up communications, and marketing messages where you have provided any legally required consent.

Message frequency may vary. Message and data rates may apply.

Where supported, you may reply STOP to opt out of marketing text messages and HELP for assistance.

Consent to receive marketing text messages is not a condition of purchasing Alpha Olympus services where prohibited by applicable law.

13. Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including to:

• Provide services
• Maintain customer relationships
• Maintain business and transaction records
• Comply with legal and tax requirements
• Resolve disputes
• Enforce agreements
• Prevent fraud
• Maintain security

Retention periods may vary depending on the type of information, our relationship with you, and applicable legal requirements.

14. Data Security

Alpha Olympus uses reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, acquisition, destruction, use, modification, or disclosure.

However, no website, network, database, transmission, or electronic storage system can be guaranteed to be completely secure.

You are responsible for protecting passwords, account credentials, and devices under your control.

15. Data Breach Notifications

If a security incident involving personal information occurs, Alpha Olympus will investigate the incident and provide notifications to affected individuals, regulators, or other parties when required by applicable law.

16. Children's Privacy

Alpha Olympus services are intended for adults and businesses and are not directed to children under 13.

We do not knowingly collect personal information from children under 13 through services directed to children.

If you believe a child has provided personal information to us improperly, contact: [email protected] .

We will take appropriate steps to address the information in accordance with applicable law.

17. Your Privacy Choices

Depending on where you live and the laws applicable to Alpha Olympus, you may have certain rights concerning your personal information.

These rights may include the right to:

• Request access to personal information
• Request information about our collection and use practices
• Request correction of inaccurate personal information
• Request deletion of personal information
• Request a portable copy of certain information
• Opt out of certain sales or sharing of personal information
• Opt out of targeted advertising where applicable
• Limit certain uses of sensitive personal information where applicable
• Withdraw consent where processing is based on consent
• Appeal certain decisions regarding privacy requests where applicable
• Exercise privacy rights without unlawful discrimination

These rights are subject to applicable law, eligibility requirements, exceptions, and verification procedures.

18. How to Submit a Privacy Request

Please provide sufficient information for us to understand and process your request.

We may need to verify your identity before completing certain requests. Information collected for verification will be used for that purpose and related security or compliance purposes.

We will respond within the time required by applicable law.

19. Authorized Agents

Where applicable law permits an authorized agent to submit a privacy request on your behalf, we may request evidence that the agent is authorized to act for you and may take reasonable steps to verify your identity or authority as permitted by law.

20. California Privacy Rights

If the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA”), applies to Alpha Olympus and to your information, California residents may have additional rights.

Depending on applicable law, these may include:

• The right to know what personal information is collected
• The right to access certain personal information
• The right to request deletion
• The right to correct inaccurate personal information
• The right to opt out of the sale or sharing of personal information
• The right to limit certain uses and disclosures of sensitive personal information
• The right not to receive discriminatory treatment for exercising applicable privacy rights

Categories of Personal Information

Depending on your interaction with Alpha Olympus, categories of information collected may include:

• Identifiers
• Contact information
• Commercial information
• Internet or electronic network activity
• Professional or employment-related information
• Approximate geolocation information
• Inferences derived from information where applicable
• Other information you voluntarily provide

California Requests

Eligible California residents may submit requests at:

[email protected]

We will not unlawfully discriminate against you for exercising an applicable California privacy right.

21. Other U.S. State Privacy Rights

Residents of certain U.S. states may have privacy rights under their state's comprehensive privacy laws when those laws apply to Alpha Olympus.

Depending on your state and applicable law, these rights may include access, correction, deletion, portability, opt-out, consent, and appeal rights.

We will honor legally applicable privacy rights and exceptions according to the requirements of the applicable law.

Requests may be submitted to: [email protected] .

22. Illinois Residents

Alpha Olympus is based in Cook County, Illinois.

We maintain reasonable security measures designed to protect personal information concerning Illinois residents from unauthorized access, acquisition, destruction, use, modification, or disclosure as required by applicable Illinois law.

If a breach involving personal information occurs, we will provide notifications required under applicable Illinois law.

23. Sensitive Personal Information

Alpha Olympus does not intentionally request highly sensitive personal information through its standard website lead forms unless such information is reasonably necessary for a specific service.

Please do not submit Social Security numbers, government-issued identification numbers, financial-account passwords, medical information, biometric information, or other highly sensitive information through a general website contact form unless we specifically request it through an appropriate secure process.

24. Biometric Information

Alpha Olympus does not intentionally collect biometric identifiers or biometric information through its general website unless expressly disclosed.

If Alpha Olympus introduces a service involving biometric information, separate disclosures, consents, retention practices, or policies may be implemented as required by applicable law.

25. Do Not Track and Privacy Signals

Browser and device privacy controls vary.

Where applicable law requires recognition of a legally valid universal opt-out mechanism or privacy preference signal, Alpha Olympus will process such signals as required by applicable law and as technically supported by the systems involved.

26. Third-Party Websites and Services

Our website may contain links to websites, applications, platforms, or services operated by third parties.

Alpha Olympus is not responsible for the privacy practices of third-party websites or services.

We encourage you to review the privacy policies of third parties before providing personal information to them.

27. International Visitors

Alpha Olympus is based in the United States.

If you access our website from outside the United States, information may be processed or stored in the United States or other jurisdictions in which our service providers operate, subject to applicable law.

28. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, services, legal requirements, or other factors.

When we update this Privacy Policy, we will update the Last Updated date at the top of this page.

We may provide additional notice of material changes when required by applicable law.

29. Accessibility

We want this Privacy Policy to be accessible to users.

If you have difficulty accessing this Privacy Policy or need it in an alternative format, contact: [email protected] .

30. Contact Alpha Olympus

31. Acknowledgment

By using the Alpha Olympus website or voluntarily providing personal information to us, you acknowledge that you have had the opportunity to review this Privacy Policy.

Where applicable law requires consent for a particular processing activity, we will seek that consent separately rather than treating general use of the website as consent where such consent would not be legally sufficient.