Terms of Service

These Terms of Service (“Terms”) govern your access to and use of alpha-olympus.com, related websites, forms, digital platforms, consultations, products, software implementations, automation services, artificial intelligence services, marketing services, technology services, consulting services, and other services provided by Alpha Olympus (“Alpha Olympus,” “Company,” “we,” “us,” or “our”).

By accessing our website, submitting a form, requesting a consultation, purchasing services, signing an order form, proposal, statement of work, or other agreement referencing these Terms, you agree to be bound by these Terms.

If you do not agree with these Terms, do not use our website or services.

1. Eligibility

You must be at least 18 years old and legally capable of entering into a binding contract to use our services.

If you use our services on behalf of a company, organization, partnership, or other entity, you represent and warrant that you have authority to bind that entity to these Terms.

Our services are intended primarily for businesses and business owners unless expressly stated otherwise.

2. Our Services

Alpha Olympus may provide services including, but not limited to:

• Business strategy and digital consulting
• Website design and development
• Customer relationship management systems
• CRM configuration and implementation
• Workflow automation
• Artificial intelligence implementation
• AI-powered tools and integrations
• Marketing automation
• Lead-generation infrastructure
• Sales-process development
• Software and third-party platform integrations
• Business process optimization
• Data analytics and reporting
• Technology consulting
• Digital architecture and infrastructure
• Custom software or system configuration
• Training and implementation services
• Strategic consulting
• Digital growth planning
• Other related professional or technology services

Specific services, deliverables, pricing, deadlines, payment terms, and obligations may be described in a separate proposal, order form, statement of work, service agreement, invoice, or other written agreement.

If there is a conflict between these Terms and a signed service agreement, statement of work, or order form, the signed agreement will control for that particular engagement.

3. Consultations and Promotional Offers

Alpha Olympus may advertise consultations, assessments, credits, promotional incentives, digital blueprints, audits, or other promotional offers.

Unless expressly stated otherwise in writing:

• Promotional credits have no cash value.
• Promotional credits cannot be redeemed for cash.
• Promotional offers may be subject to qualification requirements.
• Eligibility for an advertised credit or promotion does not guarantee approval for services.
• Credits may only be applied toward qualifying Alpha Olympus services.
• Promotions may be modified, suspended, or discontinued where permitted by law.
• Additional terms may apply to individual promotions.

A promotional credit does not represent a cash payment, loan, grant, investment, government benefit, or guaranteed financial benefit.

4. No Guarantee of Business Results

Alpha Olympus provides technology, consulting, strategic, marketing, AI, automation, and digital-development services.

Business performance depends on numerous factors outside our control. Accordingly, we do not guarantee:

• Revenue increases
• Profit increases
• Specific sales volumes
• Lead volume
• Customer acquisition
• Conversion rates
• Search-engine rankings
• Advertising results
• Return on investment
• Funding or financing
• Business growth
• Specific cost savings
• Specific automation results
• Specific AI outputs
• Any particular financial or business outcome

Testimonials, examples, projections, case studies, demonstrations, or estimated results are illustrative only and do not constitute guarantees. Your results may vary.

5. Client Responsibilities

You agree to provide accurate, complete, and timely information reasonably required for us to perform services.

You are responsible for:

• Providing requested materials and approvals
• Maintaining accurate business information
• Reviewing deliverables
• Maintaining required licenses and permissions
• Ensuring the legality of your products and services
• Ensuring your marketing claims are lawful
• Maintaining access to necessary third-party accounts
• Protecting passwords and account credentials
• Obtaining appropriate consent from your customers and prospects
• Following applicable privacy, advertising, telemarketing, email, and SMS laws
• Maintaining backups of important business data
• Reviewing AI-generated or automated output before relying upon it

6. Third-Party Software and Services

Our services may integrate with or depend upon third-party platforms, including CRM providers, payment processors, hosting providers, artificial intelligence platforms, telecommunications providers, advertising networks, analytics providers, email providers, domain registrars, social-media platforms, APIs, and other technology providers.

Third-party services are governed by their own terms and privacy policies. Alpha Olympus does not control third-party platforms and is not responsible for third-party outages, API changes, service interruptions, account suspensions, pricing changes, feature changes, data loss caused by third parties, security incidents caused solely by third parties, changes to third-party terms, or discontinued integrations.

7. Artificial Intelligence

Certain Alpha Olympus services may use artificial intelligence, machine learning, generative AI, automated decision-support tools, or third-party AI services.

You acknowledge that AI-generated information may occasionally be incomplete, inaccurate, outdated, or unsuitable for a particular purpose.

You are responsible for independently reviewing material decisions based upon AI-generated output.

Unless expressly agreed otherwise, Alpha Olympus does not provide AI output as legal, medical, accounting, tax, investment, financial, or other regulated professional advice.

8. Professional Advice Disclaimer

Alpha Olympus is not a law firm, accounting firm, financial advisory firm, investment adviser, medical provider, or tax advisory firm unless expressly stated otherwise in a separate written agreement.

Nothing on our website or provided through our services constitutes legal, tax, accounting, investment, medical, or regulated professional advice.

9. Fees and Payment

Fees for paid services will be disclosed in the applicable proposal, invoice, order form, statement of work, checkout page, or service agreement.

Unless otherwise stated in writing:

• Fees are stated in U.S. dollars.
• Payments are due according to the applicable invoice or agreement.
• You are responsible for applicable taxes other than taxes imposed on Alpha Olympus's net income.
• Work may be paused for overdue balances where permitted by law.
• Deposits or setup fees may be non-refundable when expressly identified as such before purchase and permitted by applicable law.

10. Subscriptions and Recurring Payments

If you purchase a recurring service, subscription, maintenance plan, hosting plan, software service, or other automatically renewing service, the applicable checkout page, proposal, order form, or agreement will disclose the recurring nature of the charge, billing frequency, price, and applicable cancellation terms.

By expressly authorizing recurring billing, you authorize Alpha Olympus or its payment processor to charge your designated payment method according to those terms.

11. Cancellations and Refunds

Cancellation and refund rights may vary depending on the service purchased. The cancellation or refund policy stated in the applicable proposal, order form, checkout page, service agreement, or statement of work will apply.

If no separate refund policy is provided, amounts paid for services already performed, customized work already completed, third-party expenses already incurred, or non-recoverable implementation costs are generally non-refundable to the maximum extent permitted by law.

12. Intellectual Property Owned by Alpha Olympus

Unless otherwise stated in writing, Alpha Olympus retains all rights in its pre-existing and independently developed software, code libraries, frameworks, processes, templates, automation systems, methods, documentation, training materials, AI prompts and configurations, business methodologies, designs, technical architecture, know-how, trade secrets, branding, logos, and website content.

13. Client Materials

You retain ownership of materials you provide to Alpha Olympus, including your trademarks, logos, customer information, business content, photographs, documents, and proprietary business information.

You grant Alpha Olympus a limited license to use those materials solely as reasonably necessary to provide the requested services.

14. Custom Deliverables

Ownership and licensing of custom websites, designs, software, automations, creative work, documentation, or other deliverables will be governed by the applicable service agreement or statement of work.

15. License to Use Our Website

Subject to these Terms, Alpha Olympus grants you a limited, personal, revocable, non-exclusive, non-transferable license to access and use our website for lawful purposes.

You may not copy, reproduce, distribute, modify, reverse engineer, scrape, exploit, resell, or commercially use our website or proprietary materials without authorization.

16. Acceptable Use

You may not use our website or services to:

• Violate any law or regulation
• Commit or facilitate fraud
• Send unlawful spam
• Violate telemarketing laws
• Violate email or SMS marketing laws
• Infringe intellectual-property rights
• Upload malicious software
• Attempt unauthorized access to systems
• Interfere with network security
• Harvest personal information unlawfully
• Impersonate another person
• Engage in deceptive practices
• Distribute illegal content
• Circumvent security measures
• Conduct unlawful surveillance
• Facilitate discrimination prohibited by law

17. Privacy

Our collection and use of personal information is governed by our Privacy Policy: alpha-olympus.com/privacy-policy

18. Biometric Information

Alpha Olympus does not intentionally collect biometric identifiers or biometric information unless expressly disclosed and handled pursuant to a separate legally compliant process.

19. Email Communications

By providing your email address, you authorize us to send transactional communications relating to your consultation, service requests, account matters, purchases, project status, customer support, security, and contractual matters.

Marketing emails will be handled in accordance with applicable law and will include an available method to unsubscribe where required.

20. SMS and Telephone Communications

Providing a telephone number does not by itself waive any rights you have under applicable telemarketing or communications laws.

Where Alpha Olympus requests consent for promotional or automated SMS or telephone communications, any legally required consent will be obtained separately or through an appropriate disclosure.

Message and data rates may apply. You may request that marketing text messages stop by replying STOP where supported. You may request assistance by replying HELP where supported.

21. Website Forms

When you submit information through an Alpha Olympus website form, you represent that the information is accurate and that you are authorized to provide it.

Submitting a consultation form does not obligate Alpha Olympus to provide services and does not create a professional-services relationship unless and until Alpha Olympus accepts the engagement.

22. Electronic Communications and Signatures

You consent to conducting transactions electronically and receiving contracts, notices, disclosures, and other communications electronically where permitted by law.

23. Website Availability

We attempt to maintain reliable website and service availability but do not guarantee uninterrupted operation.

24. Security

We use reasonable administrative, technical, and organizational measures appropriate to the nature of our services. However, no electronic system can be guaranteed completely secure.

25. Confidentiality

Where Alpha Olympus receives confidential business information in connection with a paid engagement, we will use reasonable measures to protect that information and use it for purposes related to performing the services.

26. Copyright and Intellectual-Property Complaints

If you believe material appearing on an Alpha Olympus-controlled website infringes your copyright or other intellectual-property rights, contact: [email protected]

27. Disclaimer of Warranties

28. Limitation of Liability

29. Indemnification

To the extent permitted by law, if you use our services for business or commercial purposes, you agree to indemnify and hold harmless Alpha Olympus and its owners, officers, employees, contractors, affiliates, and agents from third-party claims, liabilities, losses, damages, and reasonable expenses resulting from your unlawful use of our services, your violation of these Terms, content or materials you provide, or your violation of third-party rights.

30. Dispute Resolution – Informal Process

Before filing a lawsuit or initiating arbitration, you and Alpha Olympus agree to attempt in good faith to resolve the dispute informally.

You must send a written notice describing the dispute to: [email protected]

31. Arbitration Agreement

32. Class Action Waiver

TO THE EXTENT PERMITTED BY LAW, DISPUTES SUBJECT TO ARBITRATION MUST BE BROUGHT ON AN INDIVIDUAL BASIS AND NOT AS A PLAINTIFF OR CLASS MEMBER IN A CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION.

33. Small Claims Court

Either party may bring an individual claim in an eligible small claims court if the claim qualifies and applicable law permits it.

34. Governing Law

These Terms are governed by the laws of the State of Illinois, without regard to conflict-of-law principles, except where federal law applies or where the laws of another jurisdiction must apply to protect non-waivable consumer rights.

35. Venue

For disputes not subject to arbitration and not properly brought in small claims court, the parties consent to the jurisdiction of the appropriate state or federal courts located in Cook County, Illinois, unless applicable law gives a consumer a non-waivable right to bring the claim elsewhere.

36. State-Specific and Consumer Rights

These Terms are intended to apply throughout the United States. However, laws differ among states.

Nothing in these Terms is intended to waive, restrict, or eliminate a right or remedy that cannot legally be waived under federal law, Illinois law, the law of the state in which you reside, or other applicable consumer-protection laws.

37. California Residents

Nothing in these Terms limits rights California residents may have under applicable California consumer-protection or privacy laws.

38. New Jersey Residents

For New Jersey consumers, provisions concerning warranty disclaimers, limitations of liability, indemnification, and other limitations apply only to the extent permitted by New Jersey law.

39. Other State Rights

Residents of other states may have additional statutory rights. These Terms will be interpreted so as not to eliminate legally non-waivable protections.

40. Changes to These Terms

We may modify these Terms from time to time. When material changes are made, we will update the “Last Updated” date and provide additional notice when required by law.

41. Termination

You may stop using our website at any time. Alpha Olympus may suspend or terminate access to services if reasonably necessary because of material violation of these Terms, nonpayment, fraud, security threats, illegal conduct, abuse of services, or material breach of an applicable agreement.

42. Force Majeure

Alpha Olympus will not be responsible for delay or failure caused by events reasonably outside our control, including natural disasters, fires, floods, severe weather, war, terrorism, civil unrest, labor disruptions, utility failures, Internet outages, cyberattacks, government actions, epidemics, pandemics, third-party infrastructure failures, or similar events.

43. Assignment

You may not assign your contractual rights or obligations under these Terms without our prior written consent, except where applicable law permits otherwise.

44. No Waiver

Failure to enforce a provision of these Terms does not waive the right to enforce that provision later.

45. Severability

If a provision of these Terms is found invalid, unlawful, or unenforceable, it will be modified or severed only to the minimum extent necessary. The remaining provisions will continue in effect.

46. Headings

Section headings are provided for convenience and do not affect interpretation.

47. Entire Agreement

These Terms, together with our Privacy Policy and any applicable proposal, order form, statement of work, service agreement, or other agreement incorporated by reference, constitute the agreement between you and Alpha Olympus regarding the subject matter they cover.

48. Contact Information

49. Acknowledgment

BY ACCESSING THE WEBSITE, SUBMITTING A REQUEST FOR SERVICES, OR ENTERING INTO AN AGREEMENT WITH ALPHA OLYMPUS THAT INCORPORATES THESE TERMS, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREED TO THESE TERMS OF SERVICE.